What We Offer
Telecom Calling Services:
– Customer Support: Professional and efficient customer support services to handle inquiries, complaints, and service issues.
– Sales and Lead Generation: Proactive calling strategies to generate leads and drive sales for your business.
– Billing and Collections: Effective billing and collections processes to ensure timely payments and manage accounts receivable.
– Technical Support: Expert technical support to assist customers with troubleshooting and resolving technical issues.
Process Handling:
– Customer Renewals: Managing subscription renewals to ensure continuous service and customer satisfaction.
– Retention and Winback Strategies: Implementing strategies to retain existing customers and win back former customers.
– Recovery Services: Effective recovery processes to recover lost customers and manage overdue accounts.
Customized BPO Solutions:
– Tailored Services: Custom BPO solutions designed to meet the unique needs of your business.
– Scalable Operations: Flexible and scalable services that grow with your business.
Services Provided To Hathway
Kaydee Corporate Solutions has successfully partnered with Hathway to provide specialized telecom calling services, focusing on Wi-Fi internet connection recharges. Our services for Hathway include:
Wi-Fi Internet Recharge Management:
– Monthly, Quarterly, Half-Yearly, and Yearly Recharges: Managing recharges for Hathway customers across various subscription plans.
– Automated Dialer System: Utilizing a software-based automated dialer system to efficiently handle recharge calls and ensure timely renewals.
Process Handling for Hathway:
– Renewals: Ensuring continuous service for Hathway customers by managing timely renewals.
– Gross Management: Overseeing customer service operations to maintain high standards of performance.
– Retention and Winback: Implementing strategies to retain Hathway customers and win back former subscribers.
– Recovery: Effective recovery processes to manage overdue accounts and recover lost customers.